For a limited time, you can enjoy any Positive Posture product (accessories excluded) in your own home. Please complete the normal checkout and payment process on the site or by phone. Once the product has arrived and you have been able to experience it, you have 30 days from this arrival date to return it for a full refund of the product price minus shipping, handling and setup charges.
Simply call us at 720-616-5000 to arrange your 30-day trial. Positive Posture will retain 15% restocking fee for outbound full service shipping which covers shipping, handling and setup charges. If for any reason you are not pleased with your Positive Posture recliner and wish to return it, please let us know by phone or via email BEFORE shipping a return to us. We will provide a Return Authorization (RA), send you packing instructions and arrange the pick-up. Returns without a valid RA will be refused and returned at your cost.
Please retain all original packing. (Do not allow the delivery team to remove the boxes or packing material from your home.) If Positive Posture must ship you an empty box, we will charge you $150 for the box plus $300 in freight charges. Due to the size of the box, Positive Posture will be charged “dimensional weight” by shippers even though the box is quite light. Again, please do not discard the box if you have any thought at all of returning the product during your 30-day trial.
If for any reason you are not pleased with your Positive Posture product and want to return it, please follow these guidelines:
Retain and return all manuals, accessories, power cords and tools. If these items are missing from your shipment, Positive Posture reserves the right to charge you for them.
Some exclusions and exceptions apply to the Positive Posture 30-Day Home Trial. Please read through these carefully.
